

Payment Fee Transparency for Hawaiʻi Merchants
Payment Fee Transparency for Hawaiʻi Merchants
Introduction
Payment processing fees are one of the least transparent cost categories facing Hawaiʻi merchants. Rates vary by card type, network, processor, and transaction structure, yet most businesses only see a blended monthly bill—making it nearly impossible to understand true costs or compare alternatives.
Greater transparency is a prerequisite for fair competition, informed policymaking, and effective market reform.
The Challenge
Most Hawaiʻi merchants cannot clearly answer basic questions about their payment costs:
What is the true effective rate per transaction?
How much goes to networks, processors, and intermediaries?
How do fees differ between resident and visitor spending?
Without standardized disclosure, merchants lack leverage, regulators lack visibility, and policymakers lack reliable data.
Why Transparency Matters
Opaque pricing weakens competition and reinforces high fees—especially in geographically concentrated markets like Hawaiʻi. Clear, comparable disclosure empowers merchants to negotiate, switch providers, and adopt lower-cost options without sacrificing consumer protections.
Transparency also improves regulatory oversight by grounding decisions in real transaction-level data rather than national averages that exclude visitor-driven volume.


“You can’t fix what you can’t see. Transparency is the foundation of fair payment markets.”
Our Policy Approach
We support practical, merchant-focused transparency measures that operate within existing regulatory frameworks:
01. Standardized Fee Disclosure
Require clear reporting of effective payment rates, settlement timing, and fee components in merchant statements.
02. Comparable Cost Metrics
Promote consistent metrics so merchants can compare providers on real economic impact—not marketing claims.
03. Merchant-Led Data Reporting
Use anonymized, aggregated transaction data to identify structural inefficiencies unique to Hawaiʻi’s economy.
04. Regulatory Alignment
Ensure transparency requirements strengthen oversight, consumer protection, and compliance—without introducing new burdens for small businesses.
Expected Outcomes
Improved merchant understanding of true payment costs
Stronger negotiating position for small businesses
Better data for evidence-based policy decisions
Increased competition and downward pressure on fees
Why This Matters
Payment fee transparency is not about blaming providers or mandating technology. It is about economic clarity. When merchants understand their costs, markets work better—and more dollars stay in Hawaiʻi’s local economy.
Introduction
Payment processing fees are one of the least transparent cost categories facing Hawaiʻi merchants. Rates vary by card type, network, processor, and transaction structure, yet most businesses only see a blended monthly bill—making it nearly impossible to understand true costs or compare alternatives.
Greater transparency is a prerequisite for fair competition, informed policymaking, and effective market reform.
The Challenge
Most Hawaiʻi merchants cannot clearly answer basic questions about their payment costs:
What is the true effective rate per transaction?
How much goes to networks, processors, and intermediaries?
How do fees differ between resident and visitor spending?
Without standardized disclosure, merchants lack leverage, regulators lack visibility, and policymakers lack reliable data.
Why Transparency Matters
Opaque pricing weakens competition and reinforces high fees—especially in geographically concentrated markets like Hawaiʻi. Clear, comparable disclosure empowers merchants to negotiate, switch providers, and adopt lower-cost options without sacrificing consumer protections.
Transparency also improves regulatory oversight by grounding decisions in real transaction-level data rather than national averages that exclude visitor-driven volume.

“You can’t fix what you can’t see. Transparency is the foundation of fair payment markets.”
Our Policy Approach
We support practical, merchant-focused transparency measures that operate within existing regulatory frameworks:
01. Standardized Fee Disclosure
Require clear reporting of effective payment rates, settlement timing, and fee components in merchant statements.
02. Comparable Cost Metrics
Promote consistent metrics so merchants can compare providers on real economic impact—not marketing claims.
03. Merchant-Led Data Reporting
Use anonymized, aggregated transaction data to identify structural inefficiencies unique to Hawaiʻi’s economy.
04. Regulatory Alignment
Ensure transparency requirements strengthen oversight, consumer protection, and compliance—without introducing new burdens for small businesses.
Expected Outcomes
Improved merchant understanding of true payment costs
Stronger negotiating position for small businesses
Better data for evidence-based policy decisions
Increased competition and downward pressure on fees
Why This Matters
Payment fee transparency is not about blaming providers or mandating technology. It is about economic clarity. When merchants understand their costs, markets work better—and more dollars stay in Hawaiʻi’s local economy.
Add your business to the coalition record
Joining helps build an evidence-based record of payment costs faced by Hawaiʻi merchants.
Coalition members may be contacted for research validation, aggregated reporting, or policy briefings.
Participation is free. Joining does not commit you to any payment product or political position.
Information is used solely for research, aggregated reporting, and policy analysis.
Add your business to the coalition record
Joining helps build an evidence-based record of payment costs faced by Hawaiʻi merchants.
Coalition members may be contacted for research validation, aggregated reporting, or policy briefings.
Participation is free. Joining does not commit you to any payment product or political position.
Information is used solely for research, aggregated reporting, and policy analysis.


